How do I accept permissions to view all my Google and Facebook accounts, pages and data sources in Dataslayer?

If when you run a query in Dataslayer there are pages or data from some accounts that you do not see, it is most likely because you did not accept all permissions when you added them.

To check if you have accepted all permissions, you must first log out of Dataslayer (don't worry, you won't lose your data). To do this, log out if you are using Google Sheets or revoke the connector if you are using Data Studio.

To check Facebook permissions: during the Facebook login process within Dataslayer, click on "edit" instead of "confirm".

To check the Google permissions, look at the blue dots next to the permissions during the login process.

If you have all permissions accepted, and the problem persists, contact us through our web chat.
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