How to reconnect data sources in Google Sheets
Are you experiencing a connection error with your data sources?
Did you get an error similar to "Please try again to login in your data source"?
Sometimes for a connector to work correctly it is necessary to re-login.
This will not delete the queries or affect the document, it will only reboot the Dataslayer connection to the Data source.
You can reconnect the datasource by following these steps:
Open Dataslayer extension in GSheets.
In Connectors section, select the connector you want to reconnect.
In this example we will use Google Ads.
Once in the connectors section, click on the Paper bin icon or Log out all.
If you select the paper bin icon you will only be logged out of that specific account. If you select "Log out all" you will be logged out of all accounts.
Log back in by clicking on the connector or on +Add new user.
Make sure you accept all permissions. You can learn more about how to accept permissions in this FAQ.
And that's it! That's how easy it is to reconnect the data source.
As always, please contact us via our live chat on our website or via email if you still have doubts or questions. We are happy to help!
Updated on: 04/04/2023