Understanding the billing information
If you are interested in purchasing a plan or you have already purchased one but your company information has changed, you have to access our billing info page to enter or change the information you want to see on your invoices, or to avoid errors in the payment process.
To access your payment info is as easy as:
Go to our website and log in with your account.
Click on the arrow next to your email and you will find the Billing info section.
Done! Once in the billing info section, let's fill in the gaps.
Keep in mind that if you leave any mandatory box in blank a 21% VAT will be charged. Learn more here.
Billing company / name: The name of your company. If you don't have one, your full name.
Country, City, State, Address line 1, Address line 2 (in case you need more space or information about your address), and Postal code: Enter all the details of your company address.
Tax Type: Select CIF or VAT as a Tax type.
Tax ID (VAT Number): Enter a valid TAX ID. Learn more in this FAQ.
Billing contact email: The email where you want to receive the invoices.
Once everything is filled, click on Update and all the information will be saved.
As always, please contact us via our live chat on our website or via email if you still have doubts or questions. We are happy to help!
How to fill in the billing info?
To access your payment info is as easy as:
Go to our website and log in with your account.
Click on the arrow next to your email and you will find the Billing info section.
Done! Once in the billing info section, let's fill in the gaps.
Keep in mind that if you leave any mandatory box in blank a 21% VAT will be charged. Learn more here.
Billing company / name: The name of your company. If you don't have one, your full name.
Country, City, State, Address line 1, Address line 2 (in case you need more space or information about your address), and Postal code: Enter all the details of your company address.
Tax Type: Select CIF or VAT as a Tax type.
Tax ID (VAT Number): Enter a valid TAX ID. Learn more in this FAQ.
Billing contact email: The email where you want to receive the invoices.
Once everything is filled, click on Update and all the information will be saved.
As always, please contact us via our live chat on our website or via email if you still have doubts or questions. We are happy to help!
Updated on: 01/08/2023
Thank you!