Why can't I login to Shopify?

If when you try to connect to Shopify you get an error like this or similar:



it is most likely due to a misspelled store name, as Shopify URLs are not always spelled exactly the same as the store name.

The solution to this error is to write only the store name without the .myshopify.com extension, without spaces and without special characters.

To find out what you need to put in the store name, log in at the following link:

https://accounts.shopify.com/store-login

When you do so, you will see all the stores associated with that email. As store name you must write whatever is in front of " .myshopify.com" (without https://).
Was this article helpful?
Cancel
Thank you!