Have you made a manually splitted transfer and got an error or it keeps retrying without success? Don't worry about it, you can cancel them!

How to cancel Manually Splitted Transfers

Once you have created the manually splitted transfer you WILL NOT see directly the button to cancel it.



You have to go back to the index and click on the modify button.



Now you will be able to see the Cancel manually splitted button.



After that, go back to the index as it takes some time to cancel.

Done! You have cancelled your manually splitted transfer.

What should I do if I want to reactivate the transfer?

You should look carefully which was the last day of data imported.



Modify the transfer, set the date range to start from the last day inserted, and click on confirm changes.

And that's it! You have reactivate your transfer.



As always, please contact us via our live chat on our website or via email if you still have doubts or questions. We are happy to help!

Updated on: 01/09/2023