Articles on: General questions

How does Shopify work in Dataslayer and how can I avoid discrepancies?

How does Shopify work in Dataslayer?

In Dataslayer we use only the official APIs from each data source. In the case of Shopify, it's their API that processes the query request and sends the data to Dataslayer.

The Shopify API and the Shopify console are different products, so they work differently in some aspects.

What are the differences between Shopify API and Shopify Console?

The main difference is that Shopify's API only returns data at an ORDERS level.

In the Shopify's console we can look at the data in different sections: the analytic and the reporting sections, which show the data at a SALES level, and the orders section, which shows the data at an ORDERS level. But, the Shopify API ONLY sends us data at an ORDERS level.

In a previous version of the API, it allowed to obtain data at a SALES level as well, but after an API update it only allows us to get data at an ORDERS level.

How can I see the same data in the Shopify console and in Dataslayer and avoid discrepancies?

To see the same data in both platforms, you will need to check the Shopify console at the ORDERS section, which is the same data the API returns.

Do you have further questions? Don't hesitate to write us through our website chat or through our email.

Updated on: 21/03/2023

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