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Articles on:General questions
FAQs and Tutorials

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  • General questions
  • Google Sheets
  • Google Data Studio
  • Dataslayer Billing & Pricing
  • Dataslayer API
  • Google BigQuery
  • Add users to a company in Dataslayer
    Dataslayer.ai has the COMPANY option! Add users and share your API calls with your colleagues! Without hidden costs! See this brief video to learn how to do it:Very popular
  • How to report an issue from the Dataslayer web
    Have you got any issues with your queries in Dataslayer? Did you write us on our live chat and we told you that if you please could report your query? This is the way to do it! It’s as easy as select your product, the data source you were using and give us as much information as you can! Screenshots or videos are welcome! Report from web here: https://app.dataslayer.ai/login More info about Dataslayer here:Very popular
  • What is an API call?
    We wanted to base our pricing on usage instead of number of users, data sources or accounts. And the way to measure the usage of the tool is by API calls, that is why our plans are limited by the daily API calls done. But, what is an API call? API calls in Google Sheets An API call is everytime our add-on needs to “call” the data source chosen (Facebook, Google Analytics, Criteo…) to bring data into your spreadsheet. Therefore, everytime you make a query or refresh it, you are consuming 1Very popular
  • Shopify: Authentication guide
    This guide will walk you through how to authenticate or reauthenticate Shopify in Dataslayer for Google Sheets, Google Data Studio, BigQuery, and the Dataslayer API. To connect Dataslayer to Shopify, you need a Shopify store owner account or a Shopify staff account. Open our Google Sheets add-on, our Google Data Studio connector, our Dataslayer API Query Manager or our Dataslayer for BigQuery product. Select our Shopify integPopular
  • Facebook Insights: "invalid parameters combination" solution
    “Invalid parameters combination” error solution. This error is unrelated to Dataslayer, and is due to the limitations of the Facebook Api. The error occurs when a query is made with 2 or more connectors, and at least 2 of them are considered incompatible by the Facebook Api. But how can we tell which connectors are compatible with each other and which are not? Well, although the Facebook API is updated from time to time and this can cause the results to vary, there are some general consideSome readers
  • Apple Search Ads: Authentication guide
    This post is to introduce you on how to authenticate or reauthenticate Apple Search Ads with Google Sheets, Google Data Studio, Dataslayer API and BigQuery. To connect Dataslayer to Apple Search Ads, you need: API Account Manager access. Any other access level will not work. An API user can be generated by a user with Account Admin access. Before you can authenticate Apple Search Ads in DataslayeFew readers
  • How to create new Criteo credentials
    To create your new Criteo credentials to use them in Dataslayer you only have to follow these steps: Go to https://account.criteo.com/ and log into your account. Click the “Developer Portal” card. At the top-right, click on “Create a new app”. Write a Name and Description for your app. Click “Create App”. Scroll down to the “Service” section. Make sure that “Marketing solutions” is selected and click “Save”. Scroll down againFew readers
  • If I refresh my data, does it count as an API call?
    Dataslayer.ai charges on API calls per day. If you refresh your query Dataslayer.ai needs to make an API call. For example, a spreadsheet that is set up refresh daily and report on Adwords, Google Analytics and Facebook data will make 3 API calls per day. So yes, when you refresh your data it counts as an API call. If you don’t know how Dataslayer works with our plans and the API calls, learn more here.Few readers
  • Connect Google Sheets with Google Data Studio
    Learn how to use Google Sheets as a data source to make awesome PPC reports in Google Data Studio. Make a query with Dataslayer.ai and go to Data Studio to import the spreadsheet where the query is. In this brief video-tutorial you can see how to connect your Dataslayer queries with Google Data Studio in a few simple steps!Few readers
  • What is Dataslayer.ai?
    Dataslayer imports all your digital marketing data into different places so you can easily build your own dashboards and automate PPC reports. With our add-on you can forget about copy pasting all your campaign’s data. It has a lot of functionalities that help you save time like the update function to have real-time data with just one click, or the option to schedule the updates and have the new data sent to your email so you don’t even need to open Dataslayer.ai to see it. Current destinatFew readers
  • Is Dataslayer.ai safe?
    Dataslayer is safe You can check all the security details of our privacy policy page but these are the most important points: We do not store your data on our servers, nor your campaign’s data, performance, or any data you are pulling using Dataslayer. Dataslayer employees neither have any access to the data. The only access permitted is upon request by the userFew readers
  • Where can I see my daily API calls and number of rows?
    To see your daily API calls and number of rows, you have to login via our website. You have there a lot of information about your account. Select “My API calls” in the header menu and you will see a table with your daily API calls and number of rows per product. Header menu when you login in Dataslayer ![Daily API calls and Rows](https://storage.cFew readers
  • Solution to the error "there are too many scripts running simultaneously for this Google user account"
    The error "there are too many scripts running simultaneously for this Google user account" is a Google issue that happens when a Google account is used simultaneously by different people or is open in different browsers, add-ons or services at the same time. Too many scripts error Since Google works with quota limits, you may just need to wait a while for the quota to be reset and try the query again. IfFew readers
  • How do I know how many queries I have left per day?
    Google Sheets The number of queries available per day depend on the pricing plan you’ve got. It goes from 10 API calls per day with our FREE plan, up to 1,000 API calls per day with our Large plan. To know how many API calls have you performed so far you just need to look at the bottom of our add-on where the number of queries per day will appear. If you don’t know how the API calls work, click [here]Few readers
  • “Internal Datasource error: Maximun quota exceeded”
    Does the message “Internal Datasource error: Maximum quota exceeded” appear while you were using Dataslayer.ai? This error comes from the data source, it is not a Dataslayer error. This error usually appear with Google Analytics, Google Search Console, YouTube... basically, Google data sources. If you have been using your data source account to get a lot of data from another platform ( like Data Studio oFew readers
  • Can I upload Google Ads Experiment campaign data?
    Yes, when you choose the Google Ads datasource and the campaigns metric in Dataslayer, the data from the campaign experiments implemented in Google Ads Experiment will also be loaded.Few readers
  • I can’t find the metric or dimension I need
    Please, tell us with what datasource you are working, through the Dataslayer chat button enable on the right low corner of the add-on or in our website.Few readers
  • When do my daily API calls reboot?
    Dataslayer‘s daily API calls reboot at 00:00 UTC time. Please check the current UTC time here to see at what time your daily API calls are going to reboot in your time zone.Few readers
  • How Facebook Ads "Result" and "Cost per result" fields work in Dataslayer
    The Facebook API and the Facebook Ads Manager console work in a different way, that's why sometimes the process to show the same information is different. Unlike the Facebook Ads Manager console, the Facebook API does not have the "Result" and "Cost per result" metrics, since these metrics are created only in the Facebook Ads Manager to show the main results of each campaign. Therefore, if a campaign has, for example, "Post engagement" as a goal, the "Result" field will show the result equivalFew readers
  • How is the payment process done on Dataslayer?
    To make the payment through our website by credit card, you just have to register/login with the email that is going to purchase the subscription (later you can add more users to your company within Dataslayer to share the use of the license): Once inside, you have to fill in all the "billing info" data and then select the "Google Data Studio" or "Google Sheets" option. ![](https://storage.crisp.chat/userFew readers

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