Articles on: General questions

How to solve login problems in TikTok

Can't login to TikTok in Dataslayer? Don't worry, here's one of the most common reasons and how to fix it.

Some users have reported that when they try to log in to TikTok, the connector goes blank, or the login popup does not appear.

If this is your case, here is the solution.

What is the cause of this problem?

It is quite possible that you have installed an ad blocker or similar application or extension, such as AdBlock.

These ad blockers may interfere with TikTok's login and make it unable to run.

Note that this relies on TikTok, not Dataslayer.

How do I fix this?

It's as easy as disabling the ad blocker or using incognito mode/private browsing.

Do you have any questions? Don't hesitate to write us through our website chat or through our email.

Updated on: 06/10/2023

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